SHIPPING POLICY


Overview

Processing Time

  • Your Apparel and Fabric Pens will be processed and shipped within 1 business day of being received. Art prints are made especially for you and your order. Because of this, please allow 2-5 business days for processing and then please add shipping times on top of that.

    Please keep in mind that shipping carriers may experience delays that are out of our control due to holidays, service delays, or bad weather. That being said delivery time frames are estimates. Actual delivery time frames may vary.


International & Canadian Customers

Processing Time & Additional Fees

  • Please allow for two (2) additional business days to process international orders.

    Your will be responsible for any additional fees that are charged by customs. Any additional fees are usually collected at the time of delivery. We don't want you to be surprised by additional unexpected fees. To get an idea of what fees your customers might incur, check out this customs duty calculator

    We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches it’s destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian orders. 

    We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches it’s destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian orders. 

Getting Stuck In Customs

  • In general, international shipments aren’t a problem, however packages can get stuck in customs sometimes for days, and sometimes longer. We want you to be aware that we don’t have control over customs delays.